Patriosa Boga Group

Provio did

• Organisational Audit
• Product Strategy Consultation

They came to us asking for a mobile app. We reviewed their business and operations, including a site visit to their central kitchen, and read the market they were in. We recommended a mobile-web ordering and payment system for customers instead, which is faster and cheaper to build, and made a revamp of their internal operations tool the main priority.

Provio did

• Product Development

We built the customer mobile-web and the internal order management for the team, on a 40 story point engagement.

Provio did

• Product Development

20 more story points: editing an order, and payment integration.

Provio did

• Product Development

60 more story points for a work order feature that carries an order through the whole operation: from the customer’s order, to tools preparation, to kitchen preparation, to assigning workers. Given the nature of their business, we added custom menu ordering to the customer platform.

Result

Launched, replacing their old customer-facing platform and internal operations tool completely.

• 4 brandson one ordering platformTeppanku, Kambing Gulingku, Bulgoku and EsKrimKu
• 6 kitchen regionson one operational systemJabodetabek, Bandung, Surabaya, Jogja, Balikpapan and Semarang

Result

3× a normal monthat the Ramadan peak, and the system held. Their previous system could not hold the Ramadan peak the year before.

Provio did

• Product Development

20 more story points to enable promotions: promo codes for the customer platform.

Result

250,000+ guestsserved on the platform since launch.